Frequently Asked Questions

Service-related FAQs are available on the respective service pages that you require.

Q.1 Will my order get delivered on Sunday or on a public holiday?

While our client support team is not available on Sunday, scheduled work deliveries do happen on Sunday. As such, you can place an order with Sunday or Bank Holiday as the deadline and you will receive the work on that day through an email. However, phone and email support may not be available on such days. 

Q.2 What are your operating timings?

We work 8X5. You can expect a reply to your email maximum within 24 hours, though we usually respond much earlier. 

Q.3 Do I need to sign a non-disclosure agreement (NDA) with you?

By default, all our services are covered under non-disclosure terms. We do not share or use your documents for any commercial or non-commercial purpose. However, if you wish to get NDA signed exclusively with us, you may write in to us at nda-support@dissertationindia.com 

Q.4 Is my document secure with you?

We save your documents on encrypted servers and try to ensure that your documents remain safe and secure. Your original and edited documents are deleted from our servers within 30 days from the date of order completion.

Q.5 Will my details be confidential?

Your personal details including your name, phone number and email ID are secure with us. We never send unsolicited emails to you and do not sell or share our database for any commercial or non-commercial purpose. 

Q.6 Is your service guaranteed?

Yes, our service is guaranteed. That means you have the right to ask for revisions until you are satisfied with the service. You must, however, note that the service is guaranteed for its intended scope of work and hence you must read the scope of service before placing the order. If there is a change in the topic or research objectives, it shall be deemed as a service for a new topic. 

Q.7 Can I get a refund in a different card account?

No, we shall refund the payment to the account from which the payment was made.

Q.8 How soon will the refund appear on my card?

Refunds usually take 2-3 weeks to appear in your card account. However, in some cases, this may take as long as 4 weeks for the credit to appear.

Q.9 I wish to cancel the order, how do I claim a refund?

Order cancellation is only possible within two hours of the time order is placed. However, for urgent orders, no cancellation is possible. For more queries on this, email us at fin-support@dissertationindia.com 

Q.10 I paid the amount twice, how do I claim a refund?

Please mention the details of the amount paid to us at fin-support@dissertationindia.com with the payment ID and we shall get back to you after the case investigation.

Q.11 Can I pay in parts?

No, you will have to pay for the order in advance. However, in some services, you can choose to divide the order into parts.

Q.12 While my card has been charged, the order shows declined on the website.

This case would require additional investigation. Please send the transaction details to us at fin-support@dissertationindia.com to investigate this issue further.

Q.13 Can I pay using my friend’s card?

Yes, you can pay using your friend’s card, however, you will have to provide a scanned copy of his/her ID and address proof for validation of the order. 

Q.14 I have made payment after ordering at the website, however, have not received any confirmation email from you.

If you have not received a confirmation email from our side, please write to us with details of the order you placed, the amount you paid and your Full Name at fin-support@dissertationindia.com 

Q.15 I wish to amend my order, can I do that?

You can amend your order details within two hours of the time you place the order. However, this does not apply to urgent orders with less than 5 days of delivery. To amend the details of your order, write to us at order-support@dissertationindia.com 

Q.16 I am trying to place an online order, but it is not going through.

Our support team is available 8X5. You can write to them at order-support@dissertationindia.com. You will get a response within one business day. 

Q.17 How will I get to know that the order has been successfully placed?

After the successful completion of the order, you shall receive a confirmation email for the same. If you do not receive an email within 30 minutes, check your spam box.

Q.18 I want a sample of my work done by your team so that I can check the quality.

As of now, we do not provide sample writings of your research. However, previous works as sample documents are available on the website for you to view and get an understanding of the deliverable from our side.

Q.19 Does the price quotation change with a change in the deadline?

Yes, prices change with the deadline. You will be charged higher for short deadlines and vice versa.

Q.20 Can I get a quote in my local currency?

You can convert the amount from the given currency to your local currency through currency converter websites and then can pay in the mentioned currency through your local debit/credit card.

Q.21 Will I receive an invoice? What is the process for the same?

Yes, we can help you with an invoice. You can write to us at fin-support@dissertationdindia.com  with the subject line “Required Invoice & Order Id” and we shall generate the invoice within 48 hours and email you back. 

Q.22 Why should I get my dissertation consultation from you?

We are a company having 10 years of experience in academic help. Due to this we have completed the learning curve in our business. You can rely on our expertise in completing wide range of dissertations. With us, you stand a better chance of finding the expert writer in your field of study than any other place. Also we guarantee for original academic custom work.

Q.23 Why should I get my dissertation consultation from you?

We are a company having 10 years of experience in academic help. Due to this we have completed the learning curve in our business. You can rely on our expertise in completing wide range of dissertations. With us, you stand a better chance of finding the expert writer in your field of study than any other place. Also we guarantee for original academic custom work.

Q.24 Why should I get my dissertation consultation from you?

We are a company having 10 years of experience in academic help. Due to this we have completed the learning curve in our business. You can rely on our expertise in completing wide range of dissertations. With us, you stand a better chance of finding the expert writer in your field of study than any other place. Also we guarantee for original academic custom work.

Q.25 Can I see a sample work already completed by Dissertation India?

No. Read the Why Us Page.

Q.26 What is the best time to call Dissertation India office?

9 Am to 9 Pm IST from Monday to Saturday. We are closed on Sundays.

Q.27 Does Dissertation India offer 2:1 (Above 70% score) guaranteed work?

Normal cases do not offer such guarantee. Yes, we do offer such guaranteed research work completion. Please send us an email at kalpesh@dissertationindia.com to know more.

Q.28 I want to get help on choosing topics?

Yes, we can definitely help you in choosing right and appropriate topic of your interest for your research work.

Q.29 We are a group of students. What discounts are we eligible for?

Dissertation India probably offers the cheapest price for research work completion. We do not offer any discounts.

Q.30 Will I get my work completed on time?

Yes, Dissertation India has a track record of over 93% delivery commitment kept. Only in cases beyond Human control will the delay happen.

Q.31 How will the process work once I make the payment?

After the payment is done, you need to fill up place order form if not already done. You will receive payment confirmation email and also the mail from our coordinator introducing her/him. Their emails will have all necessary information on how to proceed further.

Q.32 I do not want to disclose my identity. How should I approach Dissertation India?

We will need your identity details before we proceed for the work. However, all such information is kept 100% confidential and is not shared with anyone under any circumstances. Also, we provide ethical consulting services for your research work. You should not submit our work as your own work. We are like mentors for your dissertation.

Q.33 I just sent an email or filled up the enquiry form. How soon can I expect a reply?

We would normally reply back on email within 8-10 hours however latest within 24 hours. Enquiry forms are replied on priority.

Q.34 I want to get done a research work from Dissertation India. How should I proceed?

You send in the following details to us through email (info@dissertationindia.com or kalpesh@dissertationindia.com )

  • Your specifications of the research work including the topic, some introduction.
  • In case you have completed the proposal, please attach the same along with your mail.
  • The timeline in which the work has to be completed.
  • The expected length of your final document. You may specify the same in no. of words or no. of pages. 1 page is approximately 275 words.
  • Your University/Institution guidelines.
  • Any specific remarks.

Q.35 Will I get status updates on my work?

You can be in touch with your writer directly through email. Else, you can send email to lakshmi@dissertationindia.com with your order code to know the status of your project.

Q.36 Can I ask for a revision in my work?

Yes. You can ask for revision in your work. However, it should not change the original scope of work.

Q.37 Will I get the Dissertation/Thesis/Assignment in the format I request for?

Yes. We will develop the work in compliance with the requested format with no deviations.

Q.38 Why should I get my dissertation consultation from you?

We are a company having 10 years of experience in academic help. Due to this we have completed the learning curve in our business. You can rely on our expertise in completing wide range of dissertations. With us, you stand a better chance of finding the expert writer in your field of study than any other place. Also we guarantee for original academic custom work.

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First Time Client Offer: Flat 20% discount on quoted prices.

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